Thieves of Experience: How Google and Facebook Corrupted Capitalism

By Nicholas Carr

JANUARY 14, 2019

IN 2017, a man with the first name Ramon was driving for Uber in the suburbs of Atlanta. He worked the late shift, ferrying intoxicated passengers around, often until early in the morning. Ramon’s cab likely reeked of alcohol from his myriad riders. During one of these late-night rides, a driver swerved into his lane. Ramon jerked the car to one side in an attempt to avoid a crash. The riders came to the conclusion that Ramon was driving drunk and reported it in their review. Ramon was immediately deactivated from Uber. He had effectively been fired on the spot by an algorithm. More here